DHS-8554-ENG 7-24 (1.0.1)

Paid Participation: DHS Product Testing and Feedback Opportunities

Introduction

The MNIT and Minnesota Department of Human Services are seeking public participation in paid feedback opportunities for digital tool and services related to applying for human services benefits. Payment received for participation will not impact current or future human services benefits or eligibility for future benefits.

We're inviting residents of Minnesota who are 18 years of age or older to register to be contacted by digital experience design teams with opportunities to provide feedback on website-based products and services.

Residents who register and are selected for feedback participation will be paid for their time. Amount of payment will vary depending on the feedback opportunity.

Residents who have applied for food program, cash program, childcare, and/or housing assistance program support within the past 18 months are encouraged to register to provide feedback that will help us design and improve digital tools for all Minnesotans.

FIRST NAME

LAST NAME

CELL PHONE NUMBER

LAND LINE PHONE NUMBER

EMAIL ADDRESS

AGE

Have you applied for public program benefits (SNAP, Cash, Childcare supports) in the past 18 months?

Yes

Do you have access to a desktop or laptop computer?

Yes

Do you have access to a personal cell phone for regular use?

Yes

Do you currently receive text messages regarding your benefits eligibility or benefits application?

Yes

Is there anything you would like us to know about your experience applying for human services benefits like SNAP, Cash Assistance programs, or Childcare Assistance?

Privacy

A member of the product team will use your contact information only as necessary to contact you regarding testing and feedback opportunities. Your contact information will not be shared or sold to any third-party entity or organization for use. Any data collected during testing and feedback sessions will be anonymized for use in aggregate (combined with feedback from other participant’s feedback) to inform product design teams for the purpose of delivering digital service delivery improvements.

You may opt out of participation at any time before, during or after participating in a testing or feedback opportunity by asking to remove yourself during a feedback session, or by emailing DXteam.MNIT@state.mn.us with your request for removal of your contact information from our contact list.